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Is Singles Day ready to go global?

I had a professor in graduate school who said, "You can't fight demographics." It is a fact that there are more singles than ever, in the US let alone globally, based on various factors, including...

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Starbucks to stop selling CDs

Frankly, I am surprised it's taken this long for Starbucks to remove CDs from their stores. That said, music is not only important to the experience, but can still be leveraged for additional customer...

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How managers should resolve conflicts with associates

There are many approaches to dealing with employee conflicts and many of them can be applied based on a specific company situation or culture. Regardless of the program, there seem to be three common...

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Omnichannel puts retailers in the red

Although the term omnichannel has become ubiquitous in the industry, this indicates clear proof that retailers are a long way from successful execution in an omnichannel world. It would seem that some...

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Will Frederick's of Hollywood's succeed as an e-tailer?

Seems to be a business that would be natural for online-only and be ripe for someone willing to invest in the reinvention required to maximize value from a very recognizable brand. Something...

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Competing in the age of wicked fast delivery

Continues to show that Amazon remains committed to pushing the envelope to gain first-mover advantage and "fresh" competitive differentiation. They also know that unless they consistently push...

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Home Depot claims Black Friday for its own

In reality, this will probably not result in higher sales for Home Depot, as their primary competitors, and some secondary competitors, are doing the same thing. Lowe's has been focused on "100 Days of...

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Will Walmart spark a reshoring movement?

I applaud Walmart's focus, accomplishments, and goals in this area, because it's good for business, which means it provides value directly to Walmart shoppers, both in terms of merchandise value (price...

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Are Millennials the only ones shunning the drive-thru?

A true question for the ages, literally! (Sorry, just couldn't resist.)Purely anecdotal, however, chez Youd, the older Xers still have sway over the Millennials while allowing said Millennials the...

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McD's not lovin' BK's peace treaty proposal

Very interesting marketing ploy by Burger King, one that really puts McDonald's on the spot in terms of a response.In this case, McDonald's could have removed BK's first mover advantage by upping the...

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